1. Overview
These Order Terms and Conditions (“Terms”) govern the purchase of products and services through this website. By placing an order, you agree to be bound by these Terms in accordance with Australian law.
2. Orders
- All orders are subject to acceptance and availability.
- You confirm that all information provided in connection with your order is accurate and complete.
- The website reserves the right to refuse or cancel any order at any time, including due to errors in pricing, availability, or suspicion of fraud.
3. Pricing and Payment
- Prices are displayed in Australian dollars (AUD) and include GST unless otherwise stated.
- The total cost of your order will be clearly stated before payment is finalised.
- Payment must be made in full at the time of purchase using the available payment methods.
- In case of payment failure, the order may be cancelled or delayed until payment is confirmed.
4. Delivery
- Delivery options and timeframes will be communicated at checkout.
- Any delivery dates provided are estimates only and not guaranteed.
- Risk of loss or damage to goods passes to the customer upon delivery.
5. Cancellations and Changes
- Orders cannot be modified or cancelled after they have been processed, except where permitted by Australian Consumer Law or otherwise stated in the returns policy.
- In the event of cancellation due to an error or supply issue, a full refund will be issued.
6. Returns and Refunds
- Returns are accepted in accordance with applicable Australian Consumer Law.
- If a product is faulty, not as described, or otherwise does not meet consumer guarantees, you may be entitled to a repair, replacement, or refund.
- Change-of-mind returns may not be accepted unless explicitly offered.
7. Digital Products
- If purchasing digital goods (e.g. game keys, downloads), you acknowledge that:
- Delivery is typically instant or provided via email/account access.
- No returns or refunds are available once a digital product has been delivered, unless required by law.
- You must ensure compatibility with your system before purchasing.
8. Limitation of Liability
To the maximum extent permitted by law:
- No liability is accepted for indirect, incidental, or consequential loss from the use of products or services.
- Liability for breach of a consumer guarantee is limited (at the seller’s discretion) to repair, replacement, or refund.
- Nothing in these terms excludes any rights under the Australian Consumer Law.
9. Governing Law
These Terms are governed by the laws of Australia, and any disputes will be resolved in accordance with the jurisdiction of Australian courts.